Job Description

Job Description

Job Description

1. Position Summary 

Provide exceptional customer service for all customers and equipment in need of inspection or repair.  

2. Key Responsibilities 

• Conduct routine inspections, trouble shooting, and preventative maintenance on piston and rotary screw air compressors, multi brand compressors (oil flooded and oil free), and refrigerated/desiccant air dryers.  
• Install new equipment when applicable  
• Comply with all safety procedures and precautions
• Ensure excellent customer service no matter the location; maintain positive customer relations while resolving concerns  
• Ability to work both independently as well as part of a team to complete tasks in a timely manner  

3. Key Metrics /Performance Indicators 

• Complete jobs in the quoted (or reasonable) amount of time  
• Customer Satisfaction 

4. Job Requirements 

• Maintain low incident MVR and valid driver’s license  
• Must be ok with some out of town work, up to 5% of the time. Per diem and hotel stay covered in the event of overnight stay. 
• Experience driving flatbeds, pick up trucks, and pull behind trailers  
• Industrial maintenance a plus  
• Experience in air compressors a plus but not required  
• Read and comprehend written technical information (manuals or parts’ books)  
• Excellent work ethic and self-motivated  
• Excellent track record with attendance  
• Proficient in problem solving, process analysis, and trouble shooting in high pressure situations  
• Able to walk, crouch, sit, stand and reach  
• Strong organizational, verbal, and written communication skills  
• Able to carry up to 50 lbs  
• Able to climb ladders, use lifts, and work elevated when required  

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